REGISTRATION IS NOW OPEN
We can't wait to show you what we have in store

TURN DISRUPTION INTO OPPORTUNITY

The COVID-19 crisis has dramatically uprooted established business models, forcing organizations around the world to reevaluate how they can best serve their customers during these unprecedented times. Every aspect of a customer’s interaction with a brand, product, or service has shifted – and it has never been so urgent to secure user trust and loyalty. 

The ISG Xperience Summit is an immersive, one-day event that interrogates how your company can employ innovative techniques and emerging technologies to position yourself at the forefront of your customer’s mind. Through thought-provoking keynote sessions and interactive panel discussions we investigate what it takes to win customer loyalty in an age of rapid technological and social change.   

Does your organization have the resilience and agility to adapt to the long-term shifts in consumer behavior in a post-COVID-19 world?  

2020 SPEAKER HIGHLIGHTS
In 2020, we were joined by leading practitioners in the customer experience space

DAVID KEPRON VP - Design, Global Design Services (Former) Marriott International	GREG CHASE Corporate VP Guest Strategy  & Insights (Former) MGM Resorts International	LILIAN TOMOVICH Chief Experience  & Marketing Officer (Former) MGM Resorts International	WILLIAM KIGHTLEY VP, Visual Merchandising Americas FENDI
AMANDA WHYTE Director, Voice  of the Customer HubSpot	MARCUS SESSION VP of Information Technology Tampa International  Airport (TPA)	JOHN YESKO Head of User Experience & Service Design Walgreens	NATASCHA FRENCH Principal Scale Strategies XR

JOIN US MARCH 30 & 31, 2021
For a virtual event - like no other

WHO WE ARE

ISG (Information Services Group) (Nasdaq: III) is a leading global technology research and advisory firm. A trusted business partner to more than 700 clients, including more than 75 of the world’s top 100 enterprises, ISG is committed to helping corporations, public sector organizations, and service and technology providers achieve operational excellence and faster growth. The firm specializes in digital transformation services, including automation, cloud and data analytics; sourcing advisory; managed governance and risk services; network carrier services; strategy and operations design; change management; market intelligence and technology research and analysis. Founded in 2006, and based in Stamford, Conn., ISG employs more than 1,300 digital-ready professionals operating in more than 20 countries—a global team known for its innovative thinking, market influence, deep industry and technology expertise, and world-class research and analytical capabilities based on the industry’s most comprehensive marketplace data.