REGISTRATION IS NOW OPEN We can't wait to show you what we have in store
TURN DISRUPTION INTO OPPORTUNITY
The COVID-19 crisis has dramatically uprooted established business models, forcing organizations around the world to reevaluate how they can best serve their customers during these unprecedented times. Every aspect of a customer’s interaction with a brand, product, or service has shifted – and it has never been so urgent to secure user trust and loyalty.
The ISG Xperience Summit is an immersive, one-day event that interrogates how your company can employ innovative techniques and emerging technologies to position yourself at the forefront of your customer’s mind. Through thought-provoking keynote sessions and interactive panel discussions we investigate what it takes to win customer loyalty in an age of rapid technological and social change.
Does your organization have the resilience and agility to adapt to the long-term shifts in consumer behavior in a post-COVID-19 world?
2020 SPEAKER HIGHLIGHTS In 2020, we were joined by leading practitioners in the customer experience space
VP - Design, Global Design Services (Former)
Corporate VP Guest Strategy & Insights (Former)
MGM Resorts International
Chief Experience & Marketing Officer (Former)
MGM Resorts International
VP, Visual Merchandising Americas
Director, Voice of the Customer
VP of Information Technology
Tampa International Airport (TPA)
Head of User Experience & Service Design
Scale Strategies XR
FIVE REASONS TO ATTEND THE VIRTUAL EVENT
Hear from thought-leaders from around the world as they share their unique insights into the enterprise of the future
Attend from the safety of your home. Save on travel costs and avoid taking time out of the office
Access content on your own devices
Discover the latest technological innovations
Join a community of peers. Share your unique business challenges and together, explore solutions to spur your enterprise forward during these tumultuous times.
JOIN US MARCH 30 & 31, 2021 For a virtual event - like no other
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WHO WE ARE
ISG (Information Services Group) (Nasdaq: III) is a leading global technology research and advisory firm. A trusted business partner to more than 700 clients, including more than 75 of the world’s top 100 enterprises, ISG is committed to helping corporations, public sector organizations, and service and technology providers achieve operational excellence and faster growth. The firm specializes in digital transformation services, including automation, cloud and data analytics; sourcing advisory; managed governance and risk services; network carrier services; strategy and operations design; change management; market intelligence and technology research and analysis. Founded in 2006, and based in Stamford, Conn., ISG employs more than 1,300 digital-ready professionals operating in more than 20 countries—a global team known for its innovative thinking, market influence, deep industry and technology expertise, and world-class research and analytical capabilities based on the industry’s most comprehensive marketplace data.