Iain Fisher
ISG
Director



JOHN WESTFIELD
ISG
Partner


Michael Witty
ISG
Director


Sunder Pillai
ISG
Director and Practice Leader Retail, CPG and Enterprise

Dr. Linda Delbridge
ISG
Director



Todd Dirks
ISG
Director/Client Partner



Greg Chase
Experience Strategy Associates
Founder & CEO



Jennie Liu
The Yale Center for Customer Insights
Executive Director


Sandra Williams
ISG
Partner


Natascha French
Los Angeles, VRAR Association
Chapter President



Patt Chowdhury
University of Dallas, Gupta College of Business
Adjunct Professor, Marketing and Management

Lilian Tomovich
MGM Resorts International
Former Chief Customer & Marketing Officer


Sherif Mityas
TGI Fridays
Chief Experience Officer (fmr)

Brian Anderson
Modern Restaurant Concepts
Dir. of Technolofy

Christine Rimer
SurveyMonkey
VP, Customer Experience

Theresa Kushner
NTT Data
Practice Lead, AI and Analytics

John Boccuzzi Jr
ISG
Partner & President ISG Research


Jeff Cosby
ISG
Partner, Media & Technology


Paul Schreiner
ISG
Partner

Bob Krohn
ISG
Partner


Michael Chachula
Chachula Group
Chief Business Consultant

Anastasia Zdoroviak
DoorDash
Director, Customer Experience

Claudiu Coltea
Travelers
Senior Vice President, Chief Customer Experience Officer

Pradeep Govindasamy
Cigniti Technologies
President