Iain Fisher
Iain Fisher
ISG
Director


John Westfield
John Westfield
ISG
Partner

Michael Witty
Michael Witty
ISG
Director

Sunder Pillai
Sunder Pillai
ISG
Director
Dr. Linda Delbridge
Dr. Linda Delbridge
ISG
Director


Todd Dirks
Todd Dirks
ISG
Director/Client Partner


Greg Chase
Greg Chase
Experience Strategy Associates
Founder & CEO


Jennie Liu
Jennie Liu
The Yale Center for Customer Insights
Executive Director

Sandra Williams
Sandra Williams
ISG
Partner

Natascha French
Natascha French
Los Angeles, VRAR Association
Chapter President


Patt Chowdhury
Patt Chowdhury
University of Dallas, Gupta College of Business
Adjunct Professor, Marketing and Management
Lilian Tomovich
Lilian Tomovich
MGM Resorts International
Former Chief Customer & Marketing Officer

Sherif Mityas
Sherif Mityas
TGI Fridays
Chief Experience Officer (fmr)
Brian Anderson
Brian Anderson
Modern Restaurant Concepts
Dir. of Technology
Christine Rimer
Christine Rimer
SurveyMonkey
VP, Customer Experience
Theresa Kushner
Theresa Kushner
NTT Data
Practice Lead, AI and Analytics
John Boccuzzi
John Boccuzzi Jr.
ISG
Director
Jeffrey Cosby
Jeffrey Cosby
Information Services Group
Partner

Paul Schreiner
Paul Schreiner
ISG
Partner
Robert Krohn
Robert Krohn
ISG
Partner
Michael Chachula
Michael Chachula
Chachula Group
Chief Business Consultant
Anastasia Zdoroviak
Anastasia Zdoroviak
DoorDash
Director, Customer Experience
Claudiu Coltea
Claudiu Coltea
Travelers
Senior Vice President, Chief Customer Experience Officer
Pradeep Govindasamy
Pradeep Govindasamy
Cigniti Technologies
President